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Title:                             Peer Services Specialist – Spokane County Peer Support Network & Groups

Part/Full Time:             Full Time, Hourly (Term Limited)

Reports to:                   Program Manager

Supervisory role:          No

 

Note: Candidates who identify with one or more of the following are STRONGLY encouraged to apply

  • Lived experience with addiction and/or mental illness and in recovery for at least 1 year

  • BIPOC identified individuals (Black Indious Persons of Color)

  • LGBTQIA+ identified individuals

  • Veterans

 

General Summary

Peer emotional support is the foundation of the services provided by Peer Spokane.  The ability to discuss struggles and successes related to experiences shared by another individual promotes healing and compliments traditionally accepted professional services in the healthcare system.  The role of the Peer Services Specialist is to work with individuals who are struggling with issues related to mental health, addiction and/or chronic illness. The Peer Services Specialist will be an accountability partner to help members plan, evaluate, and maintain their recovery journey by engaging in a positive supportive relationship. The Peer Services Specialist is also responsible for demonstrating and inspiring hope, trust and a positive outlook and optimizing client connection with a broad range of community-based services and natural supports.

 

Purpose/Vision/Mission

Peer Washington’s purpose is to provide peer emotional support and development services to:

  • Washington state residents impacted by temporary or chronic addiction, mental health and/or HIV/AIDS or other sexually transmitted diseases.

  • Target disparately impacted communities through site expansion operated as a dba of Peer Washington named for location and guided by a charter identifying the target community served.

  • Maintain safe space for members identified as lesbian, gay, bisexual, transgender, gender non-conforming, or other sexual minorities at all our locations regardless of the target community.

  • Services shall be open to any person impacted by addiction, mental health, or HIV/AIDS; however, outreach for each site will be directed toward the community identified in the site charter.

  • Our work is done in a spirit of safety, trust, inclusiveness, and celebration of individual differences.

 

Peer Washington envisions a community of peers connected by shared experience in compassionate support of one another.

Primary Responsibilities
  • Work directly with the Program Manager to improve guidelines, best practices, client tracking, and expectations in the development and application of this new position.

  • Work with members early in recovery from or struggling with substance use disorder, mental health, and/or behavioral health concerns to provide support and referral services.

  • Provide intake services and case management for programming contracts.

  • Submit data and other reporting in a timely fashion.

  • Develop relationships with community partners.

  • Collaborate with other Peer Spokane staff and Peer Coaches as requested in providing support to their matches.

  • Respond to all phone calls and emails within 1 business day.

  • Act as a representative on behalf of Peer Spokane as needed with regards to community collaborations and events as assigned by the Program Manager.  This includes reporting back to the Program Manager/ Site Director with updates and direction on how to proceed with our involvement.

  • Attend ongoing training programs offered to enhance effectiveness of role.

 

Required Qualifications
  • Must identify as someone in recovery from substance use disorder and/or mental health and in remission for a period of at least one year.

  • Must be fully vaccinated from Covid-19

  • Certified Peer Counselor (CPC)

  • Must be trained and certified as a peer recovery coach through Peer Spokane, CCAR, or equivalent training model, or be willing to complete within 6 months of hire.

  • Must have great organizational, documenting, communication, and program development skills.

  • Ability to be an active listener by asking questions and reflecting on what is being said.

  • Proficient level of ability with computer software: Microsoft Office Products.

  • Ability to work both independently and under supervision.

  • Must have a driver’s license and reliable transportation

  • Ability to maintain healthy boundaries with peers.

  • Ability to manage time effectively.

Preferred Qualifications
  • Established relationships with local community-based organizations.

  • Previous experience working as a Certified Peer Counselor (CPC)

                                             

Peer Support Network – Peer Support Groups Addendum
  • Market, and operate the Spokane County Peer Support Network

  • Serve as the liaison between the pilot project and Priority Spokane

  • Provide general support to Spokane area Peer Support Specialists

  • Serve as the representative of the Spokane County Peer Support Network locally and statewide

  • Create and maintain a contact list of Spokane County Peer Support Specialists.

  • Create and maintain a contact list for all Spokane County organizations employing Peer Support Specialists.

  • Utilize the survey and feedback results already received and actively work with area Peer Support Specialists to identify major goals of the Spokane County Peer Support Network.

  • Work closely with Peer Support Advisory Board to support and advise the work of the network to include a Priority Spokane representative.

  • Provide monthly contact with area Peer Support Specialists and organizations via an appropriate method as identified by conversations with the to-be-developed Spokane County Peer Support Network. Assure cultural sensitivity and equitable access.

  • In coordination with Peer Support Advisory Board, hold four (4) networking and support events for the Spokane County Peer Support Network.  Each event shall include a minimum of one (1) educational element and will provide equitable access and assure cultural sensitivity.

  • Reporting: Provide a monthly written report to Priority Spokane regarding progress on deliverables.  As requested, attend Priority Spokane meetings and provide updates.

 

Additional Responsibilities

This document is not intended to be an exhaustive list of responsibilities.  In addition to the responsibilities listed above, the Peer Services Specialist will be responsible for any additional tasks that are assigned by the Program Manager.

 

Compensation
  • Pay Scale: $20.39 - $22.34 per hour DOE

  • Paid Time Off (PTO) accrued hourly based on hours worked (equivalent to 3 wks/yr @ 40 hrs/wk)

  • 1 personal day in 2022, 3 per year thereafter

  • 13 paid holidays, or worked with a shift premium

  • $100 monthly travel stipend or parking pass if eligible

  • Corporate provided cell phone

  • Medical, Dental, Vision, Life, AD&D, WA Short Term Disability, Long Term Disability and Worker’s compensation; employee premiums covered by employer at 100% for employee

  • Employee Assistance Program

  • Employer-Sponsored IRA with up to 3% employer match

If you are interested in applying for this position, please bring your resume and cover letter to Peer Spokane at 425 W 1st Ave. If you are unable to come by in person please send the materials to jobs@peerspokane.org. The position is open until filled.

Title:                             Peer Services Specialist—COVID-19 Care Coordination Services

Part/Full Time:             Full Time (Term limited)

Hourly/Salary:              Hourly

Reports to:                   Program Manager

Supervisory role:          No

 

Note: Candidates who identify with one or more of the following are STRONGLY encouraged to apply

  • Lived experience with addiction and/or mental illness and in recovery for at least 1 year

  • BIPOC identified individuals (Black Indigenous Persons of Color)

  • LGBTQIA+ identified individuals

  • Veterans

 

General Summary

Peer emotional support is the foundation of the services provided by Peer Spokane.  The ability to discuss struggles and successes related to experiences shared by another individual promotes healing and compliments traditionally accepted professional services in the healthcare system.  The role of the Peer Services Specialist is to work with individuals who are struggling with issues related to mental health, addiction and/or chronic illness. The Peer Services Specialist will be an accountability partner to help members plan, evaluate, and maintain their recovery journey by engaging in a positive supportive relationship. The Peer Services Specialist is also responsible for demonstrating and inspiring hope, trust and a positive outlook and optimizing client connection with a broad range of community-based services and natural supports.

 

Primary Responsibilities
  • Work directly with the Program Manager to establish guidelines, best practices, client tracking, and expectations in the development and application of this position.

  • Work with members early in recovery from or struggling with substance use disorder, mental health, chronic illness and/or behavioral health concerns to provide support and referral services.

  • Provide intake services and case management for programming contracts.

  • Maintain contact with assigned referrals from the BHT Hub Care Coordinator

  • Submit data and other reporting in a timely fashion.

  • Develop relationships with community partners.

  • Respond to all phone calls and emails within 1 business day.

  • Act as a representative on behalf of Peer Spokane as needed with regards to community collaborations and events as assigned by the Program Manager.  This includes reporting back to the Program Manager with updates and for direction on how to proceed with our involvement.

  • Maintain clear communication with staff and volunteers.  This includes keeping the Program Manager updated on weekly schedules and copied on all important communication.

  • Attend ongoing training programs offered to enhance effectiveness of role.

 

Required Qualifications
  • Must identify as someone in recovery from substance use disorder and/or mental health and in remission for a period of at least one year.

  • Must be trained and certified as a peer recovery coach through Peer Spokane, CCAR, or equivalent training model, or be willing to complete within 6 months of hire.

  • Must be trained or willing to complete CHW training within 6 months of hire

  • Must have CPC certification through HCA or obtain within 6 months of hire.

  • Must have great organizational, documenting, communication, and program development skills.

  • Ability to be an active listener by asking questions and reflecting on what is being said.

  • Proficient level of ability with computer software: Microsoft Office Products.

  • Ability to work both independently and under supervision.

  • Must have a driver’s license and reliable transportation

  • Ability to maintain healthy boundaries with peers.

  • Ability to manage time effectively.

  • Must be Covid-19 vaccinated

 

Preferred Qualifications
  • Established relationships with local community-based organizations.

  • Previous experience working as a Certified Peer Counselor (CPC) or Peer Coach

                                               

COVID-19 Care Coordination
  • Provide care coordination to individuals referred by the BHT Hub Care Coordination.

  • Ensure that referred individuals receive the allowable supports and services to safely quarantine.

  • Attend training in the COVID-19 Care Model and the Care Coordination System using the Community Health Record and Health Bridge functions. 

  • Maintains referral intake data collection and assures timely follow-up

  • Track services to individuals using the provided CCS platform to document and track programs and outcomes in the DOH Community Health Record

  • Follow up and ensure the loop is closed on referrals to support the individual’s essential needs and supplies by regularly documenting in the Community Health Record.

  • Secure individuals’ signature or verbal consent as permissible of the DOH’s Release of information /Consent form and document in the Community Health Record prior to the gathering of personal health information.

  • Work collaboratively and respectfully with other local/regional partners to identify community needs, review regional initiatives, evaluate COVID-19 Care Model results, and support the local COVID-19 Care Model programs goals and objectives.

  • Ensure that individuals receive effective, understandable, and respectful care that is provided in a manner compatible with their cultural health beliefs and practices.

  • Must be able to do outreach throughout Spokane County, delivering care kits (PPE) and food kits (nonperishable food items for immediate food access)

  • Coordination with contracted supermarkets for fresh food deliveries

  • Prescription delivery and coordination

  • Accessing benefits individuals may be eligible for such as unemployment, food, rental assistance, energy assistance etc.

  • Knowledge of methods and procedures of providing outreach-based community support services to support client ability to maintain quarantine

 

Compensation
  • Pay Scale: $20.39 - $22.34 per hour DOE

  • Paid Time Off (PTO) accrued hourly based on hours worked (equivalent to 3 wks./yr. @ 40 hrs./wk.)

  • 1 personal day in 2022/ 3 per year after that

  • 13 paid holidays or worked with a shift premium

  • $100 monthly travel stipend/ or parking pass if eligible

  • Corporate provided cell phone

  • Medical, Dental, Vision, Life, AD&D, WA Short Term Disability, Long Term Disability and Workers compensation; employee premiums covered by the employer at 100% for employee

  • Employee Assistance Program

  • Employer-Sponsored IRA with up to 3% employer match

 

If you are interested in applying for this position, please bring your resume and cover letter to Peer Spokane at 425 W 1st Ave. If you are unable to come by in person, please send the materials to jobs@peerspokane.org, position is open until filled.